LPLLOGO2012NAVYBLUE item4a facebook twitter1

More than just books,

we have something for everyone.

Phone: (956) 795-2400
Fax: (956) 795-2403

lplicon

Frequently Asked Questions
 

catalogicon1

What do I need to get a library card?

Proof of local residency must be furnished at the time the library card application is made. Applicants must present a photo ID AND proof of his/her current residence address. Applicants 16 years of age and under need to get a parent's or legal guardian’s signature on their application before a card will be issued. Guardians need to present documentation (e.g. court order) as proof of guardianship.

 

Who can obtain a library card?

Residents of Webb County, Texas, non-residents who are domiciled in Webb County, Texas by reason of school attendance, and non-residents who own property in Webb County, Texas may obtain a library card.

 

What is an acceptable photo ID?

An acceptable photo ID may include a valid Texas driver’s license or Texas Department of Public Safety ID, other state driver’s license or ID, a Metro Card, a Residential Card, School ID, Mexican Voter Registration Card, Work Permit ID, Passport, Military ID or a Matricula Consular.

 

What is an acceptable proof of current residency address?

Acceptable proof of current residency address include an up to date Texas Driver’s License or Texas Department of Public Safety ID, a current voter registration card, a utility bill, car registration or a current tax receipt for property owned in Webb County.

 

What is the cost of a replacement library card?

There is a fee of $5.00 for replacing a library card if lost, stolen, or damaged or if patron is unable to present library card at time of check out.

 

What type of materials does the Library have available?

Books, Paperback books, electronic books, electronic magazines, DVDs, music CDs and Video Games are available for check out. Magazines, Newspapers, Microfilms, Maps, computers, games, and puzzles are available for in-house use. Some electronic resources or databases are available through remote access and some are in house use only.

 

How long can I keep an item that I’ve checked out?

All library materials except DVDs, CDs and Video Games are checked-out for a period of two (2) weeks with a one-week grace period (total of 3 weeks). DVDs, CDs and Video Games are checked out for a period of one (1) week with no grace period. In house materials such as computers, games, and puzzles are checked out for one-hour periods.

 

Is there a limit on the number of items I can check out?

Regular library cards holders have a limit of 10 items per card, with a maximum of 2 DVDs, and 2 CDs. Adult library card holders may also check out 1 Video Games. Branch libraries and the Bookmobile may have different check out limits.

 

How can I reserve an item for check out?

A hold can be placed on any item (other than DVDs, CDs or Video Games) that is checked out, in processing, in “search” status or in “available” status. This may be done by entering patron Library card number on the book record in the Public Access Catalog, or by asking staff at the circulation desk to do it at the circulation terminals.

 

How will I be notified when the item is available?

The patron will be notified by phone or via e-mail when the requested item becomes available. Materials will be held for three (3) days after notification.

 

Where can I return in an item?

The Library provides a book drop box for outside return of books. CDs, DVDs and Video Games must be returned to the circulation desk. If book drop boxes are full, patrons must return all items to the circulation desk. Library materials may be returned to any LPL agency.

 

Can an item be renewed?

Only books and audio books can be renewed for two additional loan periods. Books may be renewed in person or online. Books on hold for another patron cannot be renewed. Other materials such as CDs, DVDs, Video Games or books with restricted circulation may not be renewed. Patrons with a delinquent record may not renew books.

 

What do you charge for items turned in late?

Books and audiocassettes are assessed a $.35 per item per day fine with a maximum fine being the cost of the item. DVDs, CDs and Video Games are assessed a $1 per day per item fine with the maximum fine being the cost of the item.

 

What do you charge for a lost or damaged item?

Lost or damaged items are access the cost of replacement plus a $5 processing fee.

 

Do you have rooms available for lease?

The following are available for rent at the Laredo Public Libraries: Multi-Purpose Meeting Room, Meeting Rooms, Computer Lab and Classrooms. Rooms are available for non-profit and profit making organizations. An application form must be filled out and signed by an authorized representative of the organization and approved by library staff designee. Room use fees must be paid within two weeks of application’s approval. Reservation is not guaranteed until payment is received. Additional equipment use fees will also apply. Payments must be made in the form of a money order or check. For a set of complete rules and regulation and the room fee schedule please call the Main Library at (956) 795-2400.

 

Are refreshments permitted in meeting rooms?

Refreshments are not permitted in meeting rooms, the computer lab or the classroom. Refreshments are permitted in the Multi-Purpose Meeting Room but require prior Library Administration approval.

 

Do you have study rooms available for use?

Study rooms are available on a first-come first-serve basis for patrons over the age of 18. Computers with printing capabilities are also available in some of the study rooms. Library Administration will set time limits depending on demand.

 

Does the Library provide reference services?

The Laredo Public Library provides reference service or information requests within the scope of the Library collection and staff expertise. If the information cannot be provided using the Library’s collection, librarians will use Inter Library loan or refer patrons to appropriate agencies to fulfill the patron’s information request. The Reference Department accepts information requests made in person, telephoned, faxed, mailed, e-mailed or live chat (restricted hours). Priority is given to persons in the building and waiting at the reference desk. Reference materials are restricted to in-house use only.

 

What is Inter Library Loan (ILL)?

Materials not available in the Library’s collection may be requested through the Inter Library Loan service. The lending Library retains the right to decide in each case whether a particular item shall be provided, or whether the original or a photocopy will be sent.

 

What cannot be requested via ILL?

The following materials are not available through interlibrary loan service: reference materials, Best Sellers or currently popular titles, rare or unusual publications, recently published materials, test preparation materials, genealogy materials, and telephone directories, complete issues of newspapers or periodicals and audio visual materials. Requests for materials owned by the Library will not be accepted unless they have been overdue for more than two months or declared lost.

 

How long can I keep ILL materials?

The lending institution determines the loan period and if an item may be renewed.

 

Is there a cost for use of the ILL service?

There is usually no cost for the use of the ILL service, but a lending institution may charge use fees for their items. Patrons will be advised if there is a fee.

 

What do you charge for ILL items turned in late?

The same overdue fine schedule for Library books applies to interlibrary loan materials. If the lending Library’s fines exceed this, the patron is responsible for payment of the additional amount. The patron is responsible to the lending Library for lost or damaged materials. If an interlibrary loan item is lost, a check or money order must be made out to the lending institution.

 

What type of children’s programs does the Library provide?

The Library provides story hours, arts and crafts, puppet shows, films, tours, summer reading programs and several special activities throughout the year. They may be regularly scheduled or by appointment for groups or classes. For a list and time of regular children’s programs or to schedule a program please call the children’s section at (956) 795-2400 ext. 2228.

 

Does the Library make school visits?

Schools or Daycares may call the Children’s Library at (956) 795-2400 ext. 2228 to schedule a story hour, puppet show or Reader Bear visit at their school.

 

What type of teen programs does the Library offered?

The Library provides several programs throughout the year for our teen patrons, including Movie Nights, Wii Nights, book swaps, and the Teen Advisory Board (TAB).

 

What type of programs does the Library provide for Adults?

The Library provides several programs specifically for our Adult patrons (i.e. author visits, English and Spanish book clubs, knitting classes, etc.)

 

Is there a charge for Library Programs?

All Library-sponsored programs are free to the general public; however attendance is limited to the maximum occupancy load of the designated area.

Does the Library offer tours?

Library staff will provide Library tours for classes and other groups. They must be scheduled at least one week in advance and an application must be submitted

Do you have a copier available for public use?

Coin-operated copy machines are available. Copies are black and white, letter size, and one sided. Cost is $0.10 per page.

 

Does the Library offer exhibit space?

Exhibit spaces such as display cases, walls, etc. in the Library may be used to display any Library-related theme or any not-for-profit, educational, recreational or cultural materials that are deemed appropriate. Partisan politics and matters applying to only one faith, sect, cause or political viewpoint are not allowed. Displays of a commercial nature will not be accepted. Exhibits and related publicity not developed by Library personnel are subject to approval by Library Director or designee. Application for exhibits will be on a first-come, first-serve basis.

 

Does the Library provide Bookmobile services?

The Library does not currently have a bookmobile, but a Cyber Mobile is available to residents of the City of Laredo. The Cyber Mobile has 14 computers with internet service. Books may also be requested. The Cyber Mobile adheres to the same policies and procedures as all other City of Laredo libraries. To schedule a please call (956) 795-2400.

 

What is the Luciano Guajardo Historical Collection?

The Luciano Guajardo Historical Collection is a special collection at the Main Library that collects preserves and provides access to documents and materials that reflect the history and culture of Laredo. The subjects collected include geography of Laredo and the surrounding area, books and materials produced by Laredo authors and information about the authors, family histories and genealogical information related to Laredo, cultural, social, and economic events in the primary region, information on local personalities, Spain’s history related to the development of Laredo, information from and about the archives of Spain, Mexico, Texas, and the United States related to Laredo and the history of Mexico and Texas

 

What are the hours of operation of the Luciano Guajardo Historical

Collection?

The Luciano Guajardo Historical Collection is available for use Monday thru Friday

from 9 a.m. to 6 p.m. and by appointment.

 

Can the materials at the Luciano Guajardo Historical Collection be checked out?

Materials in the archives are not available for check out and must be used in the service area.

Does the Library accept donations?

The library is pleased to accept gifts and/or memorials from patrons as long as no restriction is placed upon their use. All donated materials become the property of the City of Laredo. The Library has full authority over any gift after its acceptance. The Library reserves the right to utilize donations in the best possible way so as to be of greatest benefit to the community. Gift values will not be appraised. No estimate of value or record of donated items will be furnished.

 

What does the Library require to be able to use a computer?

Residents of Webb County, Texas wishing to use a computer at the Laredo Public Library must present a valid Laredo Public Library borrower’s card in good standing (clear of any fines and/or overdue materials). Non-residents must present a valid picture ID.

 

How long can I use the computer for?
Computers are available on a first-come, first-serve basis for one-hour intervals at the Reference Lab and two hours in the Academic Lab. Use beyond assigned hours will be permitted on a time available basis subject to surrender upon request.

 

Can I print from the computers?

Yes, computer printouts are $.10 per page (black and white, one sided, letter size).

 

Does the Library provide free WIFI?

Yes. You can bring your own computer and use the Library’s free WIFI.

 

Can I print if I am using WIFI?

Yes, this service is available and computer printouts are $.10 per page (black and white, one sided, letter size).

 

Can I take an on-line test in one of your computers?

Yes. On-line testing may be done in the computers in the Academic Lab and Study Rooms.

 

Is there a time limit when taking an on-line test in the Academic Lab or Study Rooms?

Yes. There is a two hour limit when using Academic Lab or Study Rooms. Use beyond two hours will be permitted on a time available basis subject to surrender upon request.

 

Does the Library proctor exams?

Library staff will proctor exams for a fee of $30. Please call the Reference Department at (956) 795-2400 ext. 2230 for more information.

 

Computer Classes

Computer and Internet classes are offered at the Library in English and Spanish and are opened to the public on a first-come first-serve basis. Schedules vary from month to month. Please call 956-795-2400 for current schedule.

 

Income Tax Assistance

The Libraries provide assistance with income tax forms including electronic filing during the tax season. The VITA or Volunteer Income Tax Assistance provides FREE tax help in the community. Volunteers help people with basic tax returns, particularly those with low and limited income, individuals with disabilities, non-English speaking and elderly taxpayers. Electronic Direct Deposit is also available and tax payers can receive their refunds in as little as 14 days.

 

Passports

The Main Library is an official Passport Acceptance Agency. Passport application may be submitted Monday thru Friday from 9:00 to 11:30 a.m. Please call (956) 795-2400 for requirements.

 

Does the library have a quiet place to study?

The Library has the Quiet Room a quiet place to study, read or just think. The Library’s Quiet Room is on the second floor and is open during regular Library hours.

 

When do you hold Used Book Sales?

The Friends of the Library will continue to hold their Used Book Sales, now on a daily basis. Books available for purchase are on display in the lobby and may be purchased in the Circulation desk during normal operating hours. All proceeds from sales go to the Friends of the Library.

 

Notary Services

The Main Library offers Notary Services from Monday – Friday from 9 a.m. to 5 p.m. Fees are set by State of Texas

 

Faxing Services

Libraries offer Faxing Services during normal operating hours. Local faxes cost is $1 per page and Long Distance faxes are $2 for the first page and $1 for additional pages. Faxing services are unavailable 30 minutes before closing.

 

In Dept Research Services

The Main Library in depth research done by Librarian with an MLS degree. Cost is $50 for the first hour and $20 for each additional hour.

catalogicon
eventicon
eventicon1
lplicon1
lplicon1a
lplicon1b
lplicon1c

cdCity of Laredo

For more informaiton of City of Laredo services, Departments, and employment please click here.

Laredo Public Library
1120 E. Calton Rd.
Laredo, Texas, 78041

Phone: (956) 795-2400
Fax: (956) 795-2403

dbFriends of the Laredo Public Library

For more information on how you can be a Friend of the Laredo Public Library.

Copyright 2014 - Laredo Public Library

lplicon catalogicon1 catalogicon eventicon eventicon1 lplicon1 lplicon1a lplicon1b lplicon1c